Frequently Asked Questions
Everything you need to know about your CAMILLA shopping experience, from our artisanal craftsmanship to global delivery.
How should I care for my CAMILLA silk garments?
To preserve the vibrant colors and delicate crystal embellishments, we recommend professional dry cleaning only. Avoid contact with abrasive surfaces and store your pieces in a cool, dry place away from direct sunlight.
Do you offer international shipping?
Yes, CAMILLA ships to over 100 countries worldwide. Shipping costs and delivery timelines vary by region and will be calculated at checkout. Express options are available for most major cities.
What is your return policy for online orders?
We offer returns on full-priced items within 30 days of delivery, provided they are in original condition with tags attached. Please note that for hygiene reasons, earrings and swimwear without the protective seal cannot be returned.
How do I ensure I am choosing the correct size?
Each product page features a detailed 'Size Guide' with specific measurements. Many of our silk kaftans are designed for a relaxed, 'one size' fit, while our tailored pieces follow standard international sizing.
Are the crystals on the garments applied by hand?
Yes, every CAMILLA piece is a work of art. Our signature prints are hand-drawn, and each crystal is individually applied by skilled artisans to ensure the highest level of detail and quality.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible payment options including Afterpay and Klarna, allowing you to shop now and pay later.